contact us
FREQUENTLY
ASKED QUESTIONS
Q: What is unmatte™?
unmatte™ is a creative house and cultural ecosystem. We combine a full-service creative agency, an educational hub for entrepreneurs, and a magazine that documents the art, strategy, and storytelling behind culture. Whether you want to learn, read, or hire — we meet you where you are.
Q: What services do you offer?
- Social media management & strategy
- Branding & creative direction
- Website & app design
- Campaign rollouts & launch strategy
- Content creation (photo, video, graphics)
- Press & partnership coordination
Q: Is this like hiring one person who can do everything creative and marketing for me?
Pretty much, yes. You get a small, trained team that acts like your one go-to person for everything — strategy, content, design, rollout. One house that does it all.
Q: What if you don’t know how to do something I need?
We’ll figure it out. If it’s in our world, we learn fast and handle it. If it’s outside our lane, we bring in the right partner to execute so you still get what you need.
Q: What’s the process after I apply?
- Submit the Start a Project form.
- We schedule a short discovery call to align on goals.
- Receive your custom proposal deck.
- Sign, pay, and onboard into Asana.
- Kickoff call → deliverables begin.
Q: Who will I work with directly?
You’ll be assigned an Agent (your main contact), a Creative Director (overseeing vision and quality), and a Creative Team (designers, editors, writers) depending on your package.
Q: Can I book a one-time project or consultation?
Yes. You don’t have to be in a retainer — we offer custom projects or creative consulting for launches, visuals, or brand strategy.
Q: Do you take press or partnership inquiries?
Absolutely. Email press@unmatte.com to connect about features, interviews, or brand collaborations.